Refund & Cancellation.

We understand that plans change. Our policy is deliberately simple and fair.

1. Cancellations by you

• More than 7 days before the event: full refund, minus the payment gateway fee (typically 2-3%).
• 3 to 7 days before: 50% refund or full credit that can be used against any future Carpe Diem programme within 6 months.
• Less than 3 days before: no cash refund. We are happy to transfer your seat to a friend or family member on written notice.

2. Cancellations by us

If we cancel or reschedule an event, you will receive a 100% refund — no questions asked — or the option to move your booking to a future date at no extra cost.

3. Exhibition space fees

Gallery space fees for exhibitions are non-refundable once dates have been confirmed and communicated to the artist. In case of extraordinary circumstances (health, bereavement, or acts beyond your control), we will do our best to accommodate a date change subject to availability.

4. Artwork purchases

Artworks purchased through our Buy Art programme are sold as-is. Each piece is unique. Returns are accepted only if the piece received differs materially from the description on the site or arrives damaged. Please raise a request within 7 days of delivery.

5. How to request a refund

Write to info@carpediemgoa.com with your booking ID and reason. We reply within 2 business days. Once approved, refunds are processed to the original payment method and land in 5-7 working days.

6. Contact

For questions about this policy, please write to info@carpediemgoa.com or call +91 98225 80152 (WhatsApp available).